Droops
General
Number of posts : 897
Age : 58
Location : The Netherlands
Registration date : 2008-07-17
 | | Subject: MindArk's Statement Regarding Unauthorized Use of Official Items. Sat Apr 18, 2020 10:13 am | |
| MindArk's Statement Regarding Unauthorized Use of Official Items - Quote :
- Based on reports from the community regarding potential use of official-only items by player avatars, MindArk initiated a thorough investigation into the matter over the past 12 days. In this statement I will detail the steps taken by MindArk, including our investigation of this issue, the actions taken based on our investigation, and adjustments to our policies and procedures to prevent such issues in the future.
Our investigation confirmed that two avatars had used items intended for use exclusively by official avatars. The items in question were acquired, without the permission of either MindArk or Arkadia Studios, from Planet Arkadia Official avatars.
Those official items were immediately removed from the offending player accounts, and all other instances of the Arkadia-specific Prototype Regeneration Field Chip items were removed from Entropia Universe. The player accounts in question were also immediately locked once the reports were confirmed by our investigation. Those accounts will be banned from Entropia Universe for a period of five months. In addition, the following skills and attributes have been reset to 1 for the involved avatars: Bioregenesis, Concentration, Force Merge, Mindforce Harmony, Power Catalyst, Translocation, Intelligence, and Psyche. Any skill implants of the skills listed above have been removed from the involved accounts.
In order to prevent such issues from occurring in the future, MindArk will be taking several steps related to Official avatars. A comprehensive security review of all Official avatars is already in progress; any avatars that are no longer used or deemed unnecessary will be deleted. Access to the remaining Official avatars will be reviewed and monitored very carefully, especially those created for Planet Partners. Finally, all official-only items will no longer be tradable, nor will they be usable by player avatars.
MindArk takes the security and integrity of Entropia Universe very seriously, and we apologize for the concerns and uncertainty that these issues have understandably caused within the community. We will make every effort to ensure that such issues are not possible in the future. Thank you for your understanding and patience.
Henrik Nel
CEO MindArk | |
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